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Privacy Policy

Last Updated: September, 2025

At Popix, we respect your privacy and are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website ("Site"), make purchases, or interact with our services. By using the Site, you consent to these practices. If you do not agree, please do not use the Site.

1. Information We Collect

We collect the following types of information, limited to what is necessary for our commercial activities:

  • Personal Information: Data that identifies you, such as name, email address, mailing address, phone number, payment details (processed securely), and account credentials.
  • Non-Personal Information: Anonymous data like browser type, IP address, device information, browsing history, and usage patterns.
  • Other Data: Information from customer support inquiries, reviews, or promotions (e.g., preferences or feedback on products like popping boba flavors).

Note: We do not collect sensitive health data (e.g., allergies), and we are not liable for any issues arising from product use - always check ingredients.

2. How We Collect Information

Information is collected with your knowledge and consent:

  • Directly from you during account creation, purchases, form submissions, or communications.
  • Automatically via cookies, web beacons, and analytics tools when you browse or interact with the Site.
  • From third parties, such as payment processors or analytics providers (e.g., Google Analytics).

3. How We Use Your Information

We use your information for legitimate purposes, such as:

  • Process orders, payments, shipping, and returns for popping boba and related products.
  • Provide customer support, respond to inquiries, and improve our services.
  • Send marketing communications (e.g., newsletters, promotions) with your express consent.
  • Analyze site usage, personalize experiences, and prevent fraud.
  • Comply with legal obligations and enforce our Terms.

4. Sharing Your Information

We share information only as necessary and with safeguards:

  • With service providers (e.g., shipping companies, payment gateways) under strict confidentiality agreements.
  • For legal reasons, such as subpoenas or to protect rights/safety.
  • In business transfers (e.g., merger or acquisition).

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies for functionality, analytics, and advertising:

  • Essential cookies for site operation (e.g., cart persistence).
  • Analytics cookies (e.g., Google) to track visits.
  • Advertising cookies for targeted ads.

You can manage cookies via browser settings or opt-out tools like NAI. Disabling may affect site functionality.

6. Security Measures

We use reasonable safeguards, such as SSL encryption and firewalls, to protect data in line with PIPEDA requirements. However, no method is 100% secure - transmit at your own risk.

7. Your Rights Under PIPEDA

You have the right to:

  • Access, correct, or challenge the accuracy of your personal information.
  • Withdraw consent at any time (may affect services).
  • Opt-out of marketing emails/SMS (e.g., unsubscribe links or reply "STOP").
  • File a complaint with us or the Office of the Privacy Commissioner of Canada.

Requests can be made via contact below. We respond within 30 days.

8. Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect data from minors without parental consent. Contact us if you believe we have such data.

9. International Transfers

Data may be transferred outside Canada (e.g., to US servers), but we ensure comparable protections as required by PIPEDA.

10. Changes to This Policy

We may update this policy periodically. Changes are effective upon posting; material changes will be highlighted on the Site.

11. Contact Us and Accountability

Our Privacy Officer is responsible for PIPEDA compliance. For questions, requests, or complaints:

  • Email: info@Popix.Fun